Dispatch

Shipping company

The products in our range are usually shipped via DHL (DHL International GmbH).
This shipping option provides you a fast and insured shipping

Delivery

Your order will be processed immediately upon receipt, of course.
Orders until 12.00 o’clock are usually shipped the same day. The average delivered is within 2 business days after receipt of order.
We point out that flexotape has no effect on the delivery of your order.

DPD

4,50 € incl. VAT (Free shipping within Germany from 49 EUR gross value when ordering online).

The delivery within Germany is usually within 1-2 working days. Deliveries within Europe are on average 2-4 business days.

DHL

DHL Standard

4,50 € incl. VAT (Free shipping within Germany from 49 EUR gross value when ordering online).

The delivery within Germany is usually within 1-2 working days. Deliveries within Europe are on average 2-4 business days.

DHL

DHL Express

18,90 €

The delivery arrives guaranteed until 12:00 clock next working day within Germany. This requires an order until 12:00 clock! This service applies only to Germany. Express deliveries to other countries must be requested directly to flexotape in advance.

DHL

DHL Cash on Delivery

Additional 7,90 € extra fee.

For the DHL cash on delivery service the terms of “DHL Standard” apply. You pay cash or by giving a check to the DHL driver. Detailed information on DHL delivery is also available in the payment terms.

Transportation damage

Despite all the care, goods can get damaged during through delivery in transit. In this case, we will refund the damaged items free of charge.

Please observe the following procedure:
Complain transport damages immediately upon receipt of the goods by the shipping service. Then inform Flexotape about the actual shipping damage. If you want to return goods, please inform us in advance by e-mail, fax or phone.

Shipping costs

Shipping is delivered from warehouse. Free shipping within Germany from 49 € gross value when ordering online. Free shipping for online orders within Europe (outside Germany) from 150 EUR gross value. Free shipping within Germany from 100 EUR gross value for orders in writing, fax or by telephone. Please refer to the shipping information for shipping costs for standard business.

International Delivery

Shipping to Non-EU countries: The customer has to bear all costs for customs duties and tax for any shipments outside of the European Union. See more Details in the overview.

Your flexotape® Team