Despite all the care, goods can get damaged during through delivery in transit. In this case, we will refund the damaged items free of charge.
Please observe the following procedure:
Complain transport damages immediately upon receipt of the goods by the shipping service. Then inform Flexotape about the actual shipping damage. If you want to return goods, please inform us in advance by e-mail, fax or phone.
Shipping is delivered from warehouse. Free shipping within Germany from 49 € gross value when ordering online. Free shipping for online orders within Europe (outside Germany) from 150 EUR gross value. Free shipping within Germany from 100 EUR gross value for orders in writing, fax or by telephone. Please refer to the shipping information for shipping costs for standard business.
Shipping to Non-EU countries: The customer has to bear all costs for customs duties and tax for any shipments outside of the European Union. See more Details in the overview.
Your flexotape® Team